Excellent customer service is an important part of having a successful online business. Managing questions, concerns, and inquiries, on the other hand, may be burdensome and time-consuming, particularly when the requests are numerous and frequent.
You undoubtedly have a handful of Frequently Asked Questions (FAQs) that you deal with regularly, just like other organizations. Adding a WordPress FAQ plugin to your website is a clever method to reduce the redundancy of answering them (while also streamlining our workflow).
Top 10 WordPress FAQ Plugins for your Website
Below is the list of best WordPress FAQ plugins to improve your customer support.
1. Ultimate FAQ
Ultimate FAQ, like most WordPress FAQ plugins, lets you create an unlimited number of FAQs and FAQ categories on your site. You may use a range of design options to display them on any page, WooCommerce product, or even your sidebar.
Ultimate FAQ features a convenient metrics dashboard that gives you a breakdown of your FAQ views, as well as a search box that allows users to quickly search through your questions and answers.
The plugin can export your questions and answers to PDF (for example, to build a user handbook) and may be used with any material that benefits from an expanding section, such as recipes or job listings.
A premium version costs $30 and provides more design and customizing options, as well as user-submitted FAQs (with optional suggested answers), drag-and-drop ordering, and more.
Price: $34.47 or free
2. Accordion FAQ
With only a few clicks, you can create several FAQ pages with the Accordion FAQ plugin. You can customize the page to meet your needs and display information in accordion. Multiple custom templates for creating FAQ sections are available for faster operation.
Unlike the Ultimate FAQ plugin, Accordion FAQ allows you to quickly build pages so you don’t have to show all of the FAQs on one page. You may improve the user experience by adding FAQs to particular pages.
You also have total control over the customization process. The icons, colors, border radius, and font sizes may all be readily changed. Custom shortcodes expand the customization options even more. Furthermore, ongoing customer assistance ensures a smooth transition through the setup process and any bugs that may arise in the future.
Price: The Accordion FAQ plugin is available for $17 as a one-time purchase. You also get all future updates and six months of free support for that fee.
3. WP Responsive FAQ
The WP Responsive FAQ plugin sets a new bar for responsiveness in WordPress. It ensures that the responsive design and the collapsible FAQ design work together.
Using a shortcode, you can quickly add FAQs to your website or post. You may also alter the displays by using the shortcode options.
The plugin also allows you to set a restriction on the number of items in the FAQ section. There are various categories to help you organize your questions. As a result, you can decide which ones are most critical. You may also control the transition speed with this plugin, which is a unique feature. You could even want to include a thumb image.
Price: The WP Responsive FAQ plugin is available for free download and use. It does, however, have a premium edition with the following pricing options:
- $119 per year for annual access.
- $299 per year for lifetime access.
4. Arconix FAQ
Arconix FAQ is a simplistic WordPress FAQ plugin that allows you to quickly and easily add FAQs to your pages. It’s a simple plugin to use, and it makes adding questions and answers to any page a breeze.
The plugin creates questions using the WordPress editor and allows you to categorize them according to your preferences. After that, you assign each group a shortcode and use that shortcode to place them on the page.
The plugin comes with two display types: accordion and toggle, as well as a handy ‘Return to Top’ link to aid the buyer journey. It’s a straightforward but well-thought-out plugin that does exactly what it says.
Price: Arconix FAQ is free to use.
5. Heroic FAQ Plugin
The Heroic FAQ plugin is a complete solution for managing WordPress FAQs. This plugin also features one of the most appealing user interfaces for easy customization.
Customization is easier and more enjoyable with its visual editor and drag-and-drop interface. You can choose from five pre-installed styles and customize them to your liking. The nicest part is that you can do everything on the same page, eliminating the need to switch between sites.
The FAQs appear great on any device thanks to the responsive design. You can also place the FAQs anywhere on your page by using the shortcode.
It also has a schema-enabled design and dedicated support for Google-rich snippets.
Price: This plugin comes with three different pricing options:
- Basic Heroic FAQ: $49 (for a single site)
- $69 for Heroic FAQ Pro (for three sites)
- $149 Heroic FAQ Business (for five sites)
6. Helpie FAQ
Helpie FAQ is another WordPress FAQ plugin with a tight perspective that makes it easy to post questions and answers to your website.
The plugin has question grouping and filtering capabilities, as well as a shortcode builder that allows you to apply unique shortcodes to each group for convenient page placement. It’s a similar configuration to these other plugins and works well.
The plugin is fully responsive, works with Gutenberg blocks and Elementor, is WooCommerce compatible, has dark and light themes, and adds the FAQ schema for better SEO. It’s a great little tool!
Price: There is a free version of Helpie FAQ and a $38.99 per year premium version.
7. WP responsive FAQ with category
The free version of WP responsive FAQ with category has all of the standard features, such as infinite FAQs, FAQ categories, and animations – and it’s simple to integrate into your site thanks to the plugin’s shortcode.
The plugin includes search engine-friendly URLs, language support, a thumbnail image for each FAQ, and total customization via a CSS and JS file for developers.
You can specify a custom animation speed for each FAQ part in the shortcode settings, as well as limit the number of questions and answers displayed.
A $9 pro edition provides advanced features such as Visual Composer support, WooCommerce product FAQ support, drag-and-drop reordering, additional designs, animations, and colors – as well as additional shortcode possibilities.
Free or $199/year if purchased as part of the Essential Plugin Bundle.
8. FAQPlus
FAQPlus is a powerful FAQ plugin that includes features such as infinite FAQs, unlimited colors, 25+ animation effects, drag-and-drop ordering, Font Awesome support, and more.
The given shortcode can be used to add FAQs to any WordPress post, page, or widget. If you utilize Visual Composer on your website, FAQPlus is compatible, and the FAQs can be designed with custom CSS for the tech-savvy.
For $19, CodeCanyon offers FAQPlus, which includes future updates and 6 months of developer support.
Price: $25
9. WooCommerce Product FAQ Manager
Many FAQ plugins work on WooCommerce product pages, but WooCommerce Product FAQ Manager is a dedicated WooCommerce product FAQ manager.
In reality, before you can use this plugin, you must have WooCommerce installed on your site.
Because WooCommerce Product FAQ Manager claims to be “zero-configuration, just plug & play,” you should have no issue getting things up and running.
You can make an unlimited number of product FAQs (with images and/or videos in the replies), and the Global FAQs feature is useful for questions and answers that apply to all items, such as refund policies, contact information, and shipping issues.
A live FAQ search allows a visitor to type a term into the search box, which is then highlighted throughout all questions and answers. An options panel, predefined themes and a theme builder, responsive layout, translation readiness, and more are among the other features.
Price: $39
10. Genesis Simple FAQ
Fans of the Genesis Framework will likely find StudioPress’s Genesis Simple FAQ plugin to be a natural fit for their WordPress sites:
Using its shortcode structure, this plugin allows you to handle a list of questions fast and easily. After you’ve installed and activated it, you’ll be able to add a FAQ section to your WordPress site nearly anywhere, including pages, articles, and sidebar widget locations.
While Genesis Simple FAQ works with any WordPress site, you can also adjust and edit it using a Genesis child theme to make it even more personalized.
Price: This plugin is available for free.
Wrapping up!
While giving customers assistance is a good method to keep them and improve revenue, you don’t want to spend all of your time answering all of their inquiries.
Answering queries is a time-consuming procedure, and if you are unable to respond, you risk losing clients and sales. As a result, creating a FAQ section on your website can assist them in resolving their issues.
In this way, WordPress FAQ plugins assist clients more simply. The idea is to use a plugin that blends findability and design, resulting in a great client experience on your site.
