A business phone system called 3CX combines live chat, video, and phone calls into one simple-to-use package. Any business size or industry can benefit from 3CX’s open standards, which support a wide range of IP phones and SIP trunk providers. With free iOS and Android mobile apps, it’s perfect for remote work. Effortlessly integrates with Microsoft Teams & CRM platforms. can be set up locally, in a private cloud, or through 3CX hosting. It is founded by Nick Galea in 2005 and has its headquarters in Cyprus, Nicosia.
Any size organization can use the 3CX Phone System as an open standards communications solution to get all the functionality of a high-end contact center at a much lower price. By enhancing customer experience, boosting productivity, boosting mobility, and improving cooperation, 3CX can advance company communications. Whether placed on-premises, in the cloud, or on a server running Windows or Linux, installation and maintenance are simple for anybody to manage.
- When you get an incoming call, the 3CX softphone will instantly open the Zoho Desk contact record.
- For each missed call, a new ticket should be created.
- Record each call that is picked up or missed as a call activity.
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