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Front is a San Francisco, California-based software company offering a shared email inbox and calendar product. Its collaboration software facilitates efficient and effective communication with customers.

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5 out of 5

Front is a software solution that helps teams to manage their email inbox efficiently. With this app, businesses can collect and store all customer messages in a consolidated inbox. This includes support and sales emails, chat, text messages, and notifications from Facebook Messenger and Twitter. Businesses can improve their internal collaboration among team members by using this single inbox and they would be empowered to enhance customer communication and satisfaction.

Front enables assigning internal dialog based on external communications that customers cannot see. The app seamlessly integrates with a number of popular software solutions from Salesforce to GitHub, which helps to make communication more responsive, timely, and organized.

Teams can assign Front messages to their members both manually as well as automatically. The front is a customer communication hub to facilitate high-stakes conversation. It’s loaded with team collaboration capabilities and contextual data to ensure accurate, faster, and personalized responses.

Front Offers the following amazing features:

  • Activity audit and tracking
  • Auto reminders
  • Auto responders
  • Collaborative workspace
  • Custom integrations
  • Email tracking
  • Multi-channel management
  • Native iOS, Android apps
  • Real-time analytics
  • Real-time notifications
  • Rules-based workflow
  • Search

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