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Chat Features

AI/Machine Learning, Augmented Analytics, Automated Responses, Automated Routing, Chatbot, Code-free Development, Customer Support, Customizable Branding, For Sales / Marketing, Language Detection, Lead Capture, Lead Qualification, Natural Language Processing, Pre-Configured Bot, Query Suggestions, Transfers/Routing, Virtual Assistant

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JivoChat allows online businesses to communicate with their clients in real-time for free. It allows you to create a 360-degree customer support system, connect message funnels, make calls, and freely configure and customize. It is launched by Timur Valishev in 2012 and has its headquarters in Greater Philadelphia Area, East Coast, Southern US. With the live chat feature, you can monitor visitors and get in touch with them via online chat, phone calls, emails, Facebook Messenger, Viber, Telegram, and many other channels.

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JivoChat allows internet businesses to have live conversations with customers. It provides live chat for calls, emails, websites, and connections with social media. A single inbox contains all of the chats. Both iOS and Android users can download the software. Before and during discussions, JivoChat displays visitor data to users, such as social profiles, page histories, referring domains, and information integration through CRM interfaces.

Features

  • Users can edit all text and translate it into 20 different languages, including Chinese, Spanish, French, Portuguese, and more, in JivoChat’s web and mobile chat widgets.
  • Enables you to connect with consumers on websites, social media, or over the phone, wherever they may be.
  • Jivo CRM automatically saves customer tickets from various channels so that you can organize tasks, build up funnels, and establish automatic notifications.
  • Real-time monitoring of visitors Based on the setup triggers, you can track your visitors and start dialogues.

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