Infobip
Founded in 2006, Infobip is headquartered in London, England. Today, they have more than 60 offices spread across all continents. The company is a specialist in omnichannel management that helps in advanced customer engagement by powering multiple messaging channels, tools, and solutions. Silvio Kutic is the current chief executive officer.
The Infobip software helps in better customer management by powering messaging channels, solutions, and tools of a wide range. Not only does the software help in customer engagement, it helps in customer authentication as well thereby improving security. Boasting of more than 700 direct carrier connections, Infobip has emerged as the first choice of some of the biggest companies in the world for improved customer communications. The software helps businesses tackle the complexities involved in customer communication much better. Therefore, it helps the business grow fast in a secure way more reliably. Infobip helps in deeper customer engagement across multiple channels right from global ones like Facebook Messenger to local ones like SMS.
Features and Highlights
- IVR/Voice recognition
- Multi-channel communication
- Chatbot
- Human handover
- Analytics
- Live chat
- Dashboard
- Interactive content
- Email automation
- Mobile messaging
- Audience segmentation
- Appointment scheduling
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