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Conversational Features

Appointment Scheduling, Chatbot, Group Messaging, Multi-Channel Communication, SMS Messaging

Gupshup is used by hundreds of small and major organizations in emerging areas to create conversational experiences for their 3400 employees in marketing, sales, and support. It is founded by Beerud Sheth in 2004 and has its headquarters in San Francisco, ‎California. Gupshup uses conversational messaging to improve consumer engagement. Thousands of major and small companies in emerging markets use Gupshup to create conversational experiences for marketing, sales, and support across all verticals.

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Users of Gupshup can share and converse brief messages both publicly and privately. The smart messaging software Teamchat, created by Gupshup, was the first to deliver the patent-pending “smart” messages that are only now being provided by other messaging apps. Developers can rapidly and simply create, test, deploy, monitor, and track bots and other smart messaging services using the capabilities offered by Gupshup’s smart messaging platform.

Features

  • Gupshup provides a user-friendly omnichannel messaging API, a sophisticated platform for building bots, and mobile marketing solutions.
  • Gupshup uses conversational messaging to improve consumer engagement.
  • A single message API for more than 30 channels is offered by the carrier-grade conversational messaging platform, along with a comprehensive toolkit for creating conversational experiences driven by AI for any use case.
  • It offers you a network of market alliances with messaging platforms, hardware vendors, independent software vendors, regional partners, and telecoms.

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