Userlike
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A cloud-based live chat tool called Userlike allows for real-time contact between clients, staff members, and internal team members. It can be incorporated into current websites. Companies may fit the live chat box’s appearance, functionality, and logic to the style of their website thanks to the customization options it gives. It is founded by David Voswinkel and Timoor Taufig in 2011 and has its headquarters in European Union (EU).
Establish a seamless communication channel to establish a real-time connection with your clients. A professional and portable live chat program for websites is provided by Userlike. By providing exceptional online customer service, you can increase conversion rates and develop satisfied and devoted consumers. Their different software solutions cater to the requirements of companies of all sizes.
Features
- Invite website visitors to a chat in advance or let them pick when to start a conversation.
- To provide quick responses, use pre-written scripted texts. Up to 10 consumers can talk with one operator at once, but you can decrease this amount to ease the workload.
- Integrate a chatbot to automate portions of your customer service process and improve service quality.
- Use chat ratings to get user input on how well your chat service is working. For a thorough review of your performance metrics, use their analytics services.
- You can customize the chat window to reflect your brand using our design options.
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