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Conversational Features

Appointment Scheduling, Chatbot, Group Messaging, Multi-Channel Communication, SMS Messaging

It was launched on June 21, 2010, by Ragnar Sass, Martin Tajur, Timo Rein, Urmas Purde, and Martin Henk. The CRM and intelligent revenue management tool for small businesses that prioritize worldwide sales. It has its headquarters in Greater New York Area, East Coast, Northeastern US. Teams of all sizes enjoy using Pipedrive, a customer relationship management application with a sales focus. With Pipedrive’s robust and agile CRM software, nothing slips through the cracks, allowing your team to spend more time selling and less time filing.

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From lead generation to customer contact, Pipedrive helps sales professionals manage every stage of the sales process. Visual pipelines make it clear at what stage a lead is and what action is necessary, and forecasting helps sales representatives close more deals. With automation and AI capabilities, users may streamline and simplify tasks. Businesses can plug in third-party apps to further expand their capabilities thanks to connectors and an open API it provides.

Features

  • Track each contract in the pipeline visually with simple-to-use tools.
  • Streamline communication with a bi-directional sync for personal and professional inboxes by centralizing communication.
  • Control the data import procedure, whether it comes from a spreadsheet or another CRM.
  • Utilize a built-in AI technology called Sales Assist to enhance user performance.
  • Advanced control over the system’s capabilities is offered using an open API.

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