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Chat Features

AI/Machine Learning, Augmented Analytics, Automated Responses, Automated Routing, Chatbot, Code-free Development, Customer Support, Customizable Branding, For Sales / Marketing, Language Detection, Lead Capture, Lead Qualification, Natural Language Processing, Pre-Configured Bot, Query Suggestions, Transfers/Routing, Virtual Assistant

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Founded by Ivan Deyneka in 2015, with Joinchat you can chat with website visitors using their preferred chat programs. Give your customers the best support possible by adding a floating button to the bottom of your website. Provide your users with an approachable direct contact button that integrates with the messaging apps they use to stay in touch with friends and family every day. With contact buttons that connect via WhatsApp and other messaging services, Joinchat is a no-code WordPress plugin that increases lead generation. The company has its headquarters in Ukraine.

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A floating button that connects consumers to customer support teams via WhatsApp and other messaging services may be added to your website with Joinchat. Tooltips, notification balloons, words, photos, videos, gifs, and QR codes are a few examples of customizable UX elements that can be used to engage visitors. You can also include links that bring readers to sales pages in each element, increasing the likelihood that they will convert. Additionally, you will be able to activate dynamic calls to action based on personalized triggers that send visitors to lead capture pages. The best part is that by integrating Google Analytics, Facebook Pixel, and Google Tag Manager, you can track user interactions automatically. 

Features

  • For teams of any size, Joinchat makes it simple to manage and customize customer support operations.
  • Making profiles for each agent that include useful information like their name, title, photo, and working hours is a breeze. 
  • Joinchat enables you to add a button to your WooCommerce checkout pages, helping you close more sales by answering any lingering questions.
  • You can write messages that automatically fill fields with customer and product details like sale pricing, product names, and discount percentages using dynamic variables.

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