LiveChat
Founded in 2002, LiveChat WP plugin is owned and maintained by LiveChat Software. It’s software-as-a-service helpdesk software that offers online chat feature for lead generation, customer support, and ecommerce sales. The company is headquartered in Wrocław, Poland and serves more than 28,000 paid customers across 150 countries. Some of its premium clientele includes Adobe, Best Buy, AirAsia, Better Business Bureau, Orange, PayPal, ING, and Huawei.
You will get:
Feature to export user data and chat logs
Transcripts of all live chats available
Support for multi-channel chat available
LiveChat is a live support and help desk software used by businesses to offer real-time communication with their customers using a variety of communication channels.
9.5Expert Score
Products: LiveChat WP plugin
Overall: Seamless integration of the LiveChat WordPress plugin as there’s almost nothing to configure. Users need to simply install the plugin, create an account, and start using it. There’re ample on-boarding tips to make life easier for WordPress website owners. The live chat system with shortcuts and canned responses is amazing and even the chat interface is quite simple and pleasant.
Products: LiveChat WP plugin
Overall: Seamless integration of the LiveChat WordPress plugin as there’s almost nothing to configure. Users need to simply install the plugin, create an account, and start using it. There’re ample on-boarding tips to make life easier for WordPress website owners. The live chat system with shortcuts and canned responses is amazing and even the chat interface is quite simple and pleasant.PROS
- Feature to export user data and chat logs
- Transcripts of all live chats available
- Support for multi-channel chat available
CONS
- Non-availability of free plan
- Starter plan has limited features
Videos: LiveChat
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MySun (verified owner) –
love this plugin for many years
Nilesh Kantak (verified owner) –
Good plugin but customer service disappointed
rodnikosh (verified owner) –
Thanks Tommy Apps for suggesting me this.
erisal (verified owner) –
Meh. There are better plugins
Juan Carlos (verified owner) –
There were many options but this was our top pick