Founded in 2002, LiveChat WP plugin is owned and maintained by LiveChat Software. It’s software-as-a-service helpdesk software that offers online chat feature for lead generation, customer support, and ecommerce sales. The company is headquartered in Wrocław, Poland and serves more than 28,000 paid customers across 150 countries. Some of its premium clientele includes Adobe, Best Buy, AirAsia, Better Business Bureau, Orange, PayPal, ING, and Huawei.
LiveChat is a live support and help desk software used by businesses to offer real-time communication with their customers using a variety of communication channels.
- Feature to export user data and chat logs
- Transcripts of all live chats available
- Support for multi-channel chat available
- Non-availability of free plan
- Starter plan has limited features
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